Cancellation Policy

Effective Date: 08 July 2026

At Delhi Tour Cab, we understand that travel plans may change. This Cancellation Policy outlines the terms and conditions for cancelling cab bookings and travel services made through our website https://delhitourcab.com/.

By booking our services, you agree to this Cancellation Policy.

1. Booking Cancellation by Customer

Customers may request to cancel their booking by contacting Delhi Tour Cab through phone or email before the scheduled pickup time.

Cancellation requests are subject to verification and the terms mentioned below.

2. Cancellation Charges

Cancellation charges may apply depending on the timing of your cancellation:

  • More than 24 hours before pickup: Eligible for a full refund, subject to any applicable payment gateway charges.
  • 12 to 24 hours before pickup: A reasonable cancellation fee may be deducted.
  • Less than 12 hours before pickup: A higher cancellation charge may apply.
  • After the driver has been dispatched or reached the pickup location: The booking amount may become non-refundable.
  • No Show: If the customer is unavailable at the pickup location without prior notice, the booking will be treated as a No Show and no refund may be provided.

The exact cancellation amount, if any, will depend on the booking type, travel distance, and expenses already incurred.

3. Cancellation by Delhi Tour Cab

Delhi Tour Cab reserves the right to cancel any booking due to:

  • Vehicle unavailability.
  • Incorrect booking information.
  • Operational or technical issues.
  • Driver unavailability.
  • Natural disasters or adverse weather conditions.
  • Government restrictions or legal requirements.
  • Safety or security concerns.
  • Other circumstances beyond our reasonable control.

If a booking is cancelled by Delhi Tour Cab and no alternative service can be arranged, any eligible refund will be processed in accordance with our Refund Policy.

4. Tour Packages

Cancellation of holiday packages, sightseeing tours, or customized travel services may be subject to additional cancellation charges imposed by hotels, transport providers, or other third-party vendors.

Any non-refundable advance payments already made on behalf of the customer may be deducted from the refundable amount.

5. Modification of Bookings

Requests to change the pickup date, time, destination, or vehicle type are subject to availability.

Changes may result in revised pricing or additional charges depending on the nature of the modification.

6. Refund for Cancelled Bookings

Where a cancellation qualifies for a refund, the refund will be processed in accordance with our Refund Policy.

Approved refunds are generally processed within 7–10 business days, depending on your bank or payment provider.

7. Force Majeure

Delhi Tour Cab shall not be held responsible for cancellations or service interruptions caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Earthquakes
  • Severe weather conditions
  • Road closures
  • Government restrictions
  • Political unrest
  • Strikes
  • Pandemics
  • War or other force majeure events

In such situations, cancellation charges or refund eligibility will be determined based on the circumstances and any costs already incurred.

8. Contact Us

For cancellation requests or any questions regarding this Cancellation Policy, please contact us:

Delhi Tour Cab

Website: https://delhitourcab.com/

Email: info@delhitourcab.com

Phone: +91 92780 63535

We recommend contacting us as early as possible if your travel plans change so that we can assist you with the best available options.